Booking and Payment
Making an online booking
You can easily book any of our available sessions by clicking on the ‘book now’ button. You will be directed to a calendar page with our online booking partner where you can select from the available dates and courses.
Having selected your dates, you will be able to input the details for your group and make a secure online payment.
Some courses have a minimum number of participants to place the booking.
If you need any assistance with making a booking or want to check alternative availability please get in touch using our contact form.
Some courses have a minimum number of attendees to confirm the booking.
There is a small booking fee for online bookings.
Booking bespoke sessions
Please contact us using our contact form to discuss availability for bespoke or group sessions.
Large groups and schools will be asked to pay a 50% deposit to confirm the booking. The balance is required before the activity commences. Payment can be made by bacs payment in advance
Making changes to your booking
Should you need to make any changes to your booking please advise us as soon as possible, our Terms and Conditions apply.
Any reduction in the numbers of participants with more than 72 hours notice will receive a full refund for those participants. Any reductions with less than 72 hours notice you will be entitled to a 50% refund.
You must notify us in advance of an increase in numbers, we will endeavour to accommodate an increase wherever possible.
Cancellation
Customers will receive a full refund or credit with 72 hours notice of cancellation. If customers cancel with less than 72 hours notice they will receive a 50% refund.
Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances.
Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.
Changes or cancellation by us
We reserve the right to make changes at any time to the session and services we provide if they become necessary due to circumstances beyond our control.
In the event of cancellation by us we will offer an alternative course or date and, if unacceptable to the client, we will refund your payment in full.